Terms and Conditions

1. Who provides HeliosOps

HeliosOps is provided by Standard Plinth Pty Ltd, an Australian company (“we”, “us”). Questions about these terms go to admin@standardplinth.com.

2. Employers and workers

An employer is an organisation that subscribes to HeliosOps. A worker is a person whose employer has created a HeliosOps account for them. Workers use the app because their employer has asked them to; the employer's own policies about attendance, location recording, photos and kilometre claims apply alongside these terms.

There is no public sign-up. If you have been given an account, it belongs to your employer's workspace and can be closed by your employer at any time.

3. Your account

• Keep your password to yourself. What is done with your account is treated as done by you.
• Tell your employer straight away if you think someone else has used your account.
• You can turn on the app's biometric lock under Profile → Security; we recommend it on a shared or unlocked phone.

4. Records you create

Clock events, kilometre claims, job notes, photos and messages you enter are your employer's business records and are used to pay you, to bill clients and to show that work was done. Enter them honestly. Your employer may review, correct, approve or decline them; the app shows you when that happens.

Location is recorded only at the moment you clock in or out, start or end a break, or clock on or off a job, and only while the app is open. The app does not track you at other times. See the Privacy Policy.

5. Acceptable use

Do not use HeliosOps to:

• record attendance, kilometres or work you did not do, or on someone else's behalf;
• upload photos or messages that are unlawful, abusive or unrelated to work;
• access another person's records or another employer's workspace;
• interfere with the service, probe its security or copy it.

We may suspend access that breaches these rules, and your employer may take its own action.

6. Data

The employer owns the data in its workspace. We process it to provide the service, as described in the Privacy Policy. When an employer's subscription ends we return or delete its data, except what the employer is legally required to keep.

7. Availability and changes

We aim to keep HeliosOps available at all times but cannot promise it will be uninterrupted. The app queues clock actions taken while you are offline and sends them when your connection returns. We update the service regularly and may change or remove features; where a change matters to how you work, your employer will be told first.

8. Intellectual property

HeliosOps, its software, design and branding belong to Standard Plinth Pty Ltd. You may use them only to use the service. Content you upload stays yours or your employer's; you give us the right to store and display it so the service works.

9. Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law or other laws that cannot be excluded. Beyond those rights, to the extent the law allows, we are not liable for loss that arises from a matter outside our reasonable control, from inaccurate information entered into the service, or from an employer's decisions about pay, rostering or employment. Our liability to an employer is governed by its subscription agreement with us.

10. Ending use

You can stop using the app at any time by signing out and deleting it. Your account is closed by your employer; how personal information is then handled is set out in the Privacy Policy.

11. Governing law

These terms are governed by the laws of Queensland, Australia, and the courts of Queensland have jurisdiction over any dispute.

12. Changes to these terms

We may update these terms. The date at the top shows the current version. Continued use after a change means you accept it.